Troubleshooting

Endless Loading of the Editor – Troubleshooting

Sometimes, when launching the Thrive Architect/Thrive Theme Builder editor, you might stumble upon the “infinite floating green dots”, as seen...

The Number of Subscribers Reported in Thrive Leads Doesn’t Match my Autoresponder

If you find that the number of leads that’s reported in the “reporting” section of Thrive Leads doesn’t match that...

No SendOwl Products/Bundles Found – What to Do?

It might happen that you encounter an error message, letting you know that no products/bundles were found when trying to...

Incoming Webhooks – Troubleshooting

In case you’re trying to use the “3rd Party Event” trigger type in Thrive Ultimatum (formerly known as “Incoming Webhooks”),...

Why Isn’t the Background Image Mobile-friendly?

If you add a background section on your website, using Thrive Architect, and you also add a background image, it...
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