Thrive Knowledge Base

We couldn’t parse the autoresponder code – Error Message

When using the Thrive Optin feature you are required to enter your autoresponder code into the box and click "generate fields":

Sometimes  you might get a message that says "We couldn't parse the autoresponder code".

Why does this occur and how to Resolve

​This error usually occurs when you use the wrong type of autoresponder code.

To be clear, we require the full HTML code.  

Your code will not work if it looks like this (script files) :-

<script src="../../file.js"></script>

And it also won't work if it looks like this (iframe files) :-

<iframe src="../../file.php"></iframe>

In order for the Thrive Theme to be able to parse the code correctly, it needs to be full HTML code that looks like this (the form code below has been extracted from Aweber):

<!-- AWeber Web Form Generator 3.0 -->
<form method="post" class="af-form-wrapper" action="http://www.aweber.com/scripts/addlead.pl" target="_new" >
<div style="display: none;">
<input type="hidden" name="meta_web_form_id" value="295407982" />
<input type="hidden" name="meta_split_id" value="" />
<input type="hidden" name="listname" value="ciasignup" />
<input type="hidden" name="redirect" value="" id="redirect_a1324-890aa_asdfaf34" />
<input type="hidden" name="meta_adtracking" value="My_Web_Form" />
<input type="hidden" name="meta_message" value="1" />
<input type="hidden" name="meta_required" value="email,name (awf_first),name (awf_last)" />
<input type="hidden" name="meta_tooltip" value="" />
</div>
<div id="af-form-371356011" class="af-form"><div id="af-body-371356011" class="af-body af-standards">
<div class="af-element">
<label class="previewLabel" for="awf_field-61051725">Enter Your Email: </label>
<div class="af-textWrap"><input class="text" id="awf_field-61051725" type="text" name="email" value="" tabindex="500" onfocus=" if (this.value == '') { this.value = ''; }" onblur="if (this.value == '') { this.value='';} " />
</div><div class="af-clear"></div>
</div>
<div class="af-element">
<label class="previewLabel" for="awf_field-61051726-first">Enter Your First Name:</label>
<div class="af-textWrap">
<input id="awf_field-61051726-first" type="text" class="text" name="name (awf_first)" value="" onfocus=" if (this.value == '') { this.value = ''; }" onblur="if (this.value == '') { this.value='';} " tabindex="501" />
</div>
<div class="af-clear"></div>
</div>
<div class="af-element">
<label class="previewLabel" for="awf_field-61051726-last">Enter Your Last Name:</label>
<div class="af-textWrap">
<input id="awf_field-61051726-last" class="text" type="text" name="name (awf_last)" value="" onfocus=" if (this.value == '') { this.value = ''; }" onblur="if (this.value == '') { this.value='';} " tabindex="502" />
</div>
<div class="af-clear"></div></div>
<div class="af-element buttonContainer">
<input name="submit" class="submit" type="submit" value="Get Your Free Ebook Now!" tabindex="503" />
<div class="af-clear"></div>
</div>
</div>
</div>
<div style="display: none;"><img src="http://forms.aweber.com/form/displays.htm?id=zOyMzKxsDIyM" alt="" /></div>
</form>
<!-- /AWeber Web Form Generator 3.0 -->​

For a full and detailed explanation about how to use the Thrive opt in feature, check out our tutorial here.

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