Thrive Knowledge Base

How to Import a New Testimonial using Social Media

Another way through which you can capture testimonials is by importing them from Social Media. In order to use this feature you have to access the Thrive Ovation dashboard from the Thrive Dashboard menu:

Once you have accessed the Thrive Ovation dashboard you need to look for the "Capture Testimonials" item, found on the top of the page. After you have opened the sub menu, look for the "Import from Social Media" option:

​Selecting the last option will forward you to a page on which you have options to start setting up your Social Media integrations. Therefore, to start setting up your Social Media API connections you can either click the blue button (1) or the highlighted blue text (2):

As soon as you click on one of the options presented above you will be forwarded to the "API Connections" page. To find out more about how you can set up your API connections with the Social Media of your choice, access the following link.

Import Facebook Comments

Once you have set up the API connection with Facebook, access the Social Media Import page again. You will notice a field in which you can paste Facebook comments or a Twitter URL:

The next thing you have to do is access a Facebook page and look for the comment you are interested in transforming into a testimonial, then, right-click on the time of the comment and copy the link address to the field highlighted above:

Once you paste the copied link to the mentioned field, a section in which you can edit or add additional information about the testimonial will appear on the page. Then, in order to add the newly imported testimonial to the Thrive Ovation dashboard, save the testimonial:

Import Twitter Posts/Comments

Once you have set up the API connection with Twitter, access the Social Media Import page again. You will notice the same field as the one presented above in which you can paste Facebook comments or a Twitter URL.

The next thing you have to do is access a Twitter page and look for the tweet that you are interested in. Once you have done this, right-click on the time of that tweet and copy the link address to the "Facebook Comment/Tweet URL" field:

After you have pasted the link to the field mentioned above, a section through which you can edit or add additional information about the testimonial will appear on the page. Then, in order to add the newly imported testimonial to the Thrive Ovation dashboard, save the testimonial:

Once you have saved the testimonial, either imported from Facebook or Twitter, it will be saved to your Thrive Ovation dashboard and will also be ready to display.

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