Thrive Knowledge Base

How to Navigate Through the Thrive Comments Dashboard

Thrive Comments has multiple features which can be accessed through the Comments Dashboard. If you have just started using the plugin, don't forget to check out this article first: How to Get Started with Thrive Comments – First Steps.

In order to access the plugin, in your WordPress Admin Dashboard, go to Thrive Dashboard > Thrive Comments:

This will open up the plugin, and you can start using it! You will then be greeted with the Thrive Comments Dashboard: 

Moving forward, we'll go into details regarding each feature available in the dashboard. However, for each feature you will have a separate in-depth tutorial at your disposal.

1. General Settings

As you could have seen in this article: You will need to turn on Thrive Comments on your site:

Then, if you use a caching plugin on your website, you must also take into account the following message:

Apart from these settings, you will have a few more basic options at your disposal. For an in-depth tutorial, check out this article: Thrive Comments General Settings - Tutorial.

2. Comment Conversion

This option allows you to determine what happens after a visitor leaves a comment. In this way, you can set up various actions, all in order to give the user a better experience on your site: 

Find out what these actions consist in and how they can be set up, in the following tutorial: How to Use the Comment Conversion Feature in Thrive Comments.

3. Comment Sign-In

With the help of this feature you can allow users to comment on your website using their Social Media accounts (Facebook, Google). Also, with this feature you can allow guests to insert their website URLs, when they are submitting a comment. 

See the entire in-depth tutorial for the Comment Sign-In, here: How to Use the Comment Sign-In Feature.

4. Customize Style

This feature allows you to make changes to the design of the comments interface. In this way, you can assign avatar images to your visitors, set the type of the comment date, as well as the option to share individual comments. 

See the entire in-depth tutorial, here: How to Customize the Style of the Comments.

5. Voting and Badges 

Voting

With this feature you can add a voting option to your comments. You have 3 voting options: 

The users can then choose to vote a comment - You can determine if only logged in users can cast their votes or if all visitors can do this. 

Check out the entire in-depth tutorial for the Comment Voting: How to Enable Comment Voting in Thrive Comments.

Badges

This feature allows you to assign certain badges to a user when he reaches a milestone (e.g. 10 upvotes received, 20 approved comments, and so on).

You can give a name to the badge you choose to assign, choose an icon, as well as set up how and when will the badge be displayed.

Check out the entire tutorial for the Badges: How to Award Badges in Thrive Comments.

6. Notifications

With this feature you can set up 2 types of notifications: When users will leave a comment, they will be notified via email when someone replies to their comment. 

Also, a "Subscribe to comments" option is available in the commenting section, whoever selects this option will receive email notifications whenever a new comment / reply is added.

See the entire in-depth tutorial for the Notifications, here: How to Use the Thrive Comments Notification Feature.

7. Comment Moderation 

In this section, you can change the way in which the comments are moderated. You can choose which user roles from your website can moderate comments. 

You can also choose if you want your comments to be manually approved at all or if the comment author must have a previously approved comment.

Apart from that, you can bring more changes which will have an outcome over the Moderation Dashboard

8. Advanced Settings

Here, the features are divided into 3 parts: Keywords, Labels and Page Speed Optimization.

Automatically Link Keywords

This first option allows you to automatically link certain words from the moderator replies to a URL or even a page / post from your site. 

Customize & Translate Labels

This option will open up a pop-up where all the labels (placeholder text, tooltips, etc.) from the front-end interface can be modified.

Page Speed Optimization

By using this option you will be able to improve the speed of page/post where comments are displayed. 

In this way, you can load the comments only when the user scrolls down on the page until he reaches the actual comment section - This means that the comments will not load when the user opens the page, and the loading speed will be much faster.

See the entire in-depth tutorial for the Advanced Settings, here: How to Set Up the Advanced Settings in Thrive Comments

9. Reports

This option that is found on the navigation bar will send you to an area separate from the Thrive Comments Dashboard.

Here you will be able to see a chart with all the comments that were posted on your website, vote engagements, as well as the most active commenters and popular posts. 

A full in-depth review on this feature is coming up soon! 

10. "Go to Comments Moderation"

The Comments Moderation option is separate from the dashboard, as opposed to the features presented above. However, to access it, click on "Go to Moderation Dashboard" in the top right hand corner of the Comments Dashboard: 

This will send you to an entire new dashboard, on which all of the comments from your website will be displayed.

Along with the comments you will also have LOTS of options, for example: You can reply to a comment straight from the Moderation Dashboard, find a certain comment by using the search bar, use filter options for your comments, and so on. 

11. Comments Preview

As the name suggests, this is where you will see how the comments look on the front-end of your website. All of the styling changes you make in the dashboard will be reflected here: 

This means that, while you are working on the plugin, and you bring some changes to the settings, you won't have to go back and forth on your blog post to see how the comments look.

You can also see how your comments look like on a mobile device, apart from the "Desktop" one:

Hope you enjoyed this tutorial and found it useful - Don't forget to rate it, below. Also, check out the other Thrive Comments in-depth tutorials as well!

If you have any further questions, don't hesitate to contact us on the forum, by leaving a message!

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