Thrive Knowledge Base

How to Navigate Through the Thrive Ovation Dashboard

Thrive Ovation has multiple features which can be accessed through the Thrive Ovation dashboard. You can find the plugin by accessing the Thrive Dashboard menu:

Plugin Navigation Menu

Once you have entered the Thrive Ovation dashboard you will notice on the right hand side at the top of the page, a menu through which you can display testimonials (1), capture them (2) and a "Settings" item (3), which allows you to customize the customer approval settings and your email delivery integration. You also have a heart shaped icon through which you can share your experience with our plugin through Social Media (4):

Adding a New Testimonial

Next to the "Testimonials" title, you will notice a blue play icon, and if you click it, a video tutorial that will walk you through the plugin will pop up on your screen (5). Also, next to the blue icon you will notice the "Add New" button through which you can manually add testimonials (6).

Below you can watch the tutorial video mentioned above:

Filtering Options

Below the "Add New" button you will find the filtering options. Selecting either one of these options you can sort the testimonials by a certain criteria, thus the only testimonials that will be displayed below on the Thrive Ovation dashboard are the ones that meet the selected criteria.

Testimonial Status Options

In the center area of the page you can find the actual testimonials that you have added through various methods. On the right hand side of each testimonial, its status will be displayed. If a testimonial was manually added it will be ready for display, and eligible to be shown on your website. On the other hand, if you choose to capture a testimonial through our plugin, the displayed status will be "Awaiting Review". If you create a testimonial from a comment, and you are waiting for the customer's permission to use his/hers testimonial, the displayed status will be "Awaiting Approval". If, for some reasons, you decide not to display a certain testimonial, you can set its status to "Rejected":

Individual Testimonial Options

On the right hand side you will notice a button through which you can edit individual testimonials (7) and a button which allows you to delete it (8):

Tagging Options

If you choose to select one or more testimonials, either by clicking the "Select All" checkbox or the testimonial's own checkbox on the left hand side, two new options will be available. You will be able to define tags for the selected testimonials (9) and also delete the selected testimonials (10):

For a more detailed approach on the tagging options you can add a new tag (11) or remove an existing one (12) by accessing the tagging section found in the center of each testimonial:

Having acknowledged the information presented above, you can go ahead and get started on using Thrive Ovation to either capture, display or manage all of your website's testimonials.