Troubleshooting

Difference Between Editing a Thrive Apprentice Content vs a Template

If you don’t know whether you are editing course content from Thrive Apprentice or editing a Thrive Apprentice template, then...

Thrive Architect Sidebar Control Panel Not Displayed – Autoptimize Conflict

Are you facing trouble editing a page or post in the Thrive Architect editor? This may be due to the...

I Want to Give Free Access to My SendOwl Products, but the Process Is Not Working – Why?

Issue In order to give free access to customers in SendOwl, to a course that you have created with Thrive...

Thrive Apprentice and WP Fastest Cache – Troubleshooting

If you have a Thrive Apprentice course on your website, for which you have set an “Access Rule”, and you...

A Member Did Not Get Access to a Purchased Course – Troubleshooting

In instances when a member has purchased your Thrive Apprentice course, but he/she was not granted access for some reason,...

Can’t Edit Content with Thrive Architect – Troubleshooting

The Content Builder is designed so that you can only edit the content that you’ve created with the Content Builder...

Can’t Access the Thrive Apprentice “Design” Section – Troubleshooting

Issue This is a short troubleshooting article that will help you solve the issue: the design dashboard on Thrive Apprentice...

Lesson List Element Showing Up in Editor But Not on Website – Troubleshooting

When you add the “Lesson List” element to your pages/posts, the Thrive Editor will show the element expanded, with all...

Loading Vidoes to be Compatible with Lazy-Loading and GDPR Compliant Plugins

If you’re using Thrive Architect and have added various videos to your pages/posts, but later have changed your mind, and...

Incoming Webhooks – Troubleshooting

In case you’re trying to use the “3rd Party Event” trigger type in Thrive Ultimatum (formerly known as “Incoming Webhooks”),...
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