Troubleshooting

Difference Between Editing a Thrive Apprentice Content vs a Template

If you don’t know whether you are editing course content from Thrive Apprentice or editing a Thrive Apprentice template, then...

Lesson List Element Showing Up in Editor But Not on Website – Troubleshooting

When you add the “Lesson List” element to your pages/posts, the Thrive Editor will show the element expanded, with all...

Using a 100% Discount Code in SendOwl – Troubleshooting

Issue When setting up your SendOwl integration, there is a situation in which you might encounter an issue: that is,...

Thrive Apprentice and WP Fastest Cache – Troubleshooting

If you have a Thrive Apprentice course on your website, for which you have set an “Access Rule”, and you...

Can’t Access the Thrive Apprentice “Design” Section – Troubleshooting

Issue This is a short troubleshooting article that will help you solve the issue: the design dashboard on Thrive Apprentice...

Cannot Edit Content with Thrive Themes Builder

If you are editing a theme template using Thrive Theme Builder, and you’re wondering why you can’t edit every single...

Thrive Comments Element Unavailable on Regular Posts and Pages

If you were wondering why the Thrive Comments element does not appear sometimes in the right sidebar list of elements,...

Incoming Webhooks – Troubleshooting

In case you’re trying to use the “3rd Party Event” trigger type in Thrive Ultimatum (formerly known as “Incoming Webhooks”),...

A Member Did Not Get Access to a Purchased Course – Troubleshooting

In instances when a member has purchased your Thrive Apprentice course, but he/she was not granted access for some reason,...

The Number of Subscribers Reported in Thrive Leads Doesn’t Match my Autoresponder

If you find that the number of leads that’s reported in the “reporting” section of Thrive Leads doesn’t match that...
>