Troubleshooting

Difference Between Editing a Thrive Apprentice Content vs a Template

If you don’t know whether you are editing course content from Thrive Apprentice or editing a Thrive Apprentice template, then...

Incoming Webhooks – Troubleshooting

In case you’re trying to use the “3rd Party Event” trigger type in Thrive Ultimatum (formerly known as “Incoming Webhooks”),...

I Want to Give Free Access to My SendOwl Products, but the Process Is Not Working – Why?

Issue In order to give free access to customers in SendOwl, to a course that you have created with Thrive...

Lesson List Element Showing Up in Editor But Not on Website – Troubleshooting

When you add the “Lesson List” element to your pages/posts, the Thrive Editor will show the element expanded, with all...

A Member Did Not Get Access to a Purchased Course – Troubleshooting

In instances when a member has purchased your Thrive Apprentice course, but he/she was not granted access for some reason,...

The Number of Subscribers Reported in Thrive Leads Doesn’t Match my Autoresponder

If you find that the number of leads that’s reported in the “reporting” section of Thrive Leads doesn’t match that...

No SendOwl Products/Bundles Found – What to Do?

It might happen that you encounter an error message, letting you know that no products/bundles were found when trying to...

Basic Resources Needed for Thrive Theme Builder to Work Properly

There are a few things that you need in order for Thrive Theme Builder to work properly. Before starting to...

Thrive Comments Element Unavailable on Regular Posts and Pages

If you were wondering why the Thrive Comments element does not appear sometimes in the right sidebar list of elements,...

Connecting ThriveCart and Thrive Apprentice – Troubleshooting

If you’re trying to connect your ThriveCart account to Thrive Apprentice, you might stumble upon some situations where you’re not...
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