Troubleshooting

If you don’t know whether you are editing course content from Thrive Apprentice or editing a Thrive Apprentice template, then...

Issue In order to give free access to customers in SendOwl, to a course that you have created with Thrive...

In case you’re trying to use the “3rd Party Event” trigger type in Thrive Ultimatum (formerly known as “Incoming Webhooks”),...

When you add the “Lesson List” element to your pages/posts, the Thrive Editor will show the element expanded, with all...

If you find that the number of leads that’s reported in the “reporting” section of Thrive Leads doesn’t match that...

It might happen that you encounter an error message, letting you know that no products/bundles were found when trying to...

In instances when a member has purchased your Thrive Apprentice course, but he/she was not granted access for some reason,...

There are a few things that you need in order for Thrive Theme Builder to work properly. Before starting to...

If you were wondering why the Thrive Comments element does not appear sometimes in the right sidebar list of elements,...

Issue This is a short troubleshooting article that will help you solve the issue: the design dashboard on Thrive Apprentice...