Your purchase is protected by a 30 day money back guarantee.
If you need to refund your purchase then please raise a ticket at our support desk here:
https://thrivethemes.com/forums/forum/account-and-presales-support/
Please be ready to provide the PayPal Transaction ID or Receipt ID of your purchase in the ticket that you raise if requested.
Please note: It may take us up to 48 hours to process refund, especially over the weekend when staffing levels are reduced. We are unable to give you a refund if your purchase was more than 30 days ago.