Support

Sharing an Image, Screenshot, or Screencast in a Support Conversation

Sometimes it’s very helpful if you can add a screenshot or a screencast video of the problem that you’re facing,...

What Are Access Tokens and How Do They Work?

If you have a technical problem and you would like our support team to help, then, you can give our...

Writing a Support Request

There are a few important points to remember when raising a ticket so that we have the best chance of...

Translating a Thrive Plugin

Here is a guide for you on how to translate your Thrive plugin using Poedit. In this example, you will...

Disabling AdBlockers to Open a Support Conversation

Are you having trouble opening a support conversation because of an AdBlocker? A simple setting in the AdBlocker will prevent...

Asking for FTP Login Details

In this article, we will have a closer look at an aspect with which you probably came across on our...

Non-Thrive Plugins You Should Use for Your WordPress Website

In this article we will go over the best non-Thrive plugins you should use on your WordPress website – In...

Updating a Thrive Themes Plugin or Theme

As we often release new and improved versions for our plugins, we have created this article to show you how...

Reasons to Ensure Using the Latest Versions of Thrive Themes Products

Are you using an older version of a Thrive product on your website? While updates may seem to be unimportant,...

Opening an Effective Support Conversation

Need help with anything related to Thrive products? You can contact us through our support center so we can help...
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