Troubleshooting

Difference Between Editing a Thrive Apprentice Content vs a Template

If you don’t know whether you are editing course content from Thrive Apprentice or editing a Thrive Apprentice template, then...

I Want to Give Free Access to My SendOwl Products, but the Process Is Not Working – Why?

Issue In order to give free access to customers in SendOwl, to a course that you have created with Thrive...

Lesson List Element Showing Up in Editor But Not on Website – Troubleshooting

When you add the “Lesson List” element to your pages/posts, the Thrive Editor will show the element expanded, with all...

Connecting ThriveCart and Thrive Apprentice – Troubleshooting

If you’re trying to connect your ThriveCart account to Thrive Apprentice, you might stumble upon some situations where you’re not...

No SendOwl Products/Bundles Found – What to Do?

It might happen that you encounter an error message, letting you know that no products/bundles were found when trying to...

Can’t Access the Thrive Apprentice “Design” Section – Troubleshooting

Issue This is a short troubleshooting article that will help you solve the issue: the design dashboard on Thrive Apprentice...

A Member Did Not Get Access to a Purchased Course – Troubleshooting

In instances when a member has purchased your Thrive Apprentice course, but he/she was not granted access for some reason,...

Using a 100% Discount Code in SendOwl – Troubleshooting

Issue When setting up your SendOwl integration, there is a situation in which you might encounter an issue: that is,...

Thrive Apprentice and WP Fastest Cache – Troubleshooting

If you have a Thrive Apprentice course on your website, for which you have set an “Access Rule”, and you...
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