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Accounts & Billing

Extending Your Access to Support

There are two ways in which you can have access to our support: Therefore, as long as you have an...

My Product Won’t Activate – What to Do?

In case you have a valid Thrive Suite license and your product(s) won’t activate successfully, here are the steps you...

What Happens When I Cancel My Subscription?

Don’t want to continue your Thrive subscription year after year? Here’s what will happen if you cancel your subscription. In...

Changing Your Card Details for Thrive Suite Payments

This article goes through the steps that need to be taken in order to change your card details used when...

Thrive Suite Agency License – Terms and Conditions

In this knowledge base article, you can read the terms and conditions of the Thrive Suite Agency License, which we...

Refund Terms and Conditions

Not sure whether your selected Thrive package is the best one for you? No worries – your purchase is backed...

Where Can I Find Invoices for My Purchases/Update the Information?

In this article, we will take a look at how to: After you purchase a Thrive Suite product, you are...

Customization Requests – What We Can and Can’t Provide

Are you looking for the right place to request friendly, detailed support for Thrive Themes products? You can get in...

Adding a Picture or Avatar to Your Thrive Themes Profile

In the Thrive Themes forum we have avatars that you can use, similar to the standard WordPress comments functionality: To...

Refund Policy

Your purchase is protected by a 30-day money-back guarantee. If you need to refund your purchase, then please open a...
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