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Accounts & Billing

Switching PayPal Accounts for Your Thrive Subscription

If you have bought a Thrive Suite subscription with your PayPal account, and you later want to switch to another...

Why Can’t I Activate/Deactivate a Thrive License on My Website?

Are you encountering issues activating or deactivating a Thrive license on your website? Or are you seeing a message saying...

Where Can I Find Invoices for My Purchases/Update the Information?

In this article, we will take a look at how to: After you purchase a Thrive Suite product, you are...

My Product Won’t Activate – What to Do?

In case you have a valid Thrive Suite license and your product(s) won’t activate successfully, here are the steps you...

Customization Requests – What We Can and Can’t Provide

Are you looking for the right place to request friendly, detailed support for Thrive Themes products? You can get in...

Refund Terms and Conditions

Not sure whether your selected Thrive package is the best one for you? No worries – your purchase is backed...

Activating or Deactivating a Thrive Themes License on Your Website

Note: Before you start, please make sure that Thrive Product Manager is installed and activated and that you’re connected to...

Extending Your Access to Support

There are two ways in which you can have access to our support: Therefore, as long as you have an...

What Happens When Your Thrive Product License Expires?

Have you encountered a license expiry message in your website’s backend, or are you worried about what’ll happen when the...

Changing Your Card Details for Thrive Suite Payments

This article goes through the steps that need to be taken in order to change your card details used when...
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