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Accounts & Billing

Cannot Log in to Your Thrive Themes Account – Troubleshooting

Have you come across an issue while trying to log in to your Thrive Themes account? In this guide, we’ll...

Why Can’t I Activate/Deactivate a Thrive License on My Website?

Are you encountering issues activating or deactivating a Thrive license on your website? Or are you seeing a message saying...

Customization Requests – What We Can and Can’t Provide

Are you looking for the right place to request friendly, detailed support for Thrive Themes products? You can get in...

My Product Won’t Activate – What to Do?

In case you have a valid Thrive Suite license and your product(s) won’t activate successfully, here are the steps you...

What Happens When Your Thrive Product License Expires?

Have you encountered a license expiry message in your website’s backend, or are you worried about what’ll happen when the...

Refund Terms and Conditions

Not sure whether your selected Thrive package is the best one for you? No worries – your purchase is backed...

Where Can I Find Invoices for My Purchases/Update the Information?

Would you like to download an invoice for your Thrive Themes purchase, or check the details of a past payment?...

Changing Thrive Themes Password and Account Details

Would you like to update the name, email address, billing address, or password on your Thrive Themes account? In this...

Extending Your Access to Support

There are two ways in which you can have access to our support: Therefore, as long as you have an...

Changing Your Card Details for Thrive Suite Payments

This article goes through the steps that need to be taken in order to change your card details used when...
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