Checking Whether a Website is Secure

There are several easy steps that you can take in order to verify whether there are any security threats on your website.

Removing temporary support admin accounts

If Thrive Themes support has helped on your site, you may have created a temporary WordPress administrator account. That replaces the old Thrive Dashboard access-token flow. See Generating Login Access for Thrive Themes Support for how those accounts are created.

When your support ticket is resolved — or whenever you want to revoke access — delete the temporary account:

1. Log in to your WordPress admin dashboard.
2. Go to Users → All Users.
3. Find the temporary support account (often named something like ThriveSupport).
4. Select the account, choose Delete from the Bulk actions dropdown, and click Apply.
5. Confirm deletion when WordPress prompts you.

Note: Only delete accounts you recognize as temporary support logins. Do not remove legitimate administrator accounts for yourself or your team.

Check your Administrator accounts

Another action you can take to ensure your website is secure is to check whether there are any Administrator accounts on your site of which you did not know, or which you did not create yourself.

For that, go to the “Users” section of your WordPress Admin dashboard:

And check whether all the available “Administrator” accounts are valid and if they have been created by you:

If you notice any account that has not been created by you, select it, and then from the “Bulk actions” drop-down choose “Delete”:

Lastly, don’t forget to click on the “Apply” button to ensure the action is performed:

These would be two ways to quickly check for any security threats on your website.

In addition to this, you can also install and activate a security plugin on your website, such as Wordfence (or other alternatives available in the plugins library).

Should you want to read more information about how to keep your site secure, make sure to read other dedicated articles such as the ones available in the WordPress security section.

Please do not hesitate to open a support ticket if you need additional information with regards to this.