Would you like to download an invoice for your Thrive Themes purchase, or check the details of a past payment? In this guide, we’ll walk you through finding your billing history, viewing payment details, and generating invoices from your Thrive Themes account dashboard. All you need is the email address and password you use to log in to your account.
Finding Your Billing History
To get started, log in to your account at thrivethemes.com/login. Once you’re logged in, click the Billing tab in the menu at the top of your account dashboard:
The “Billing History” table lists every payment on your account, along with its date, license, amount, and status.
Viewing Payment Details
To see the full details of a payment, click View Details in that payment’s row:
A “Payment details” view opens, showing the license, price, date, payment status, payment ID, subtotal, total paid, payment method, and license key for that purchase:
Generating an Invoice
If you need a copy of the invoice for a payment, go back to the “Billing History” table and click Generate invoice in that payment’s row:
This opens an invoice for that payment, which you can save or print for your records.
Updating Your Invoice Information
The billing address on your account comes from the “Billing details” section of your profile. To change it, open the Profile tab of your account dashboard and update your billing details there. You can follow the steps in our guide on changing your account details.
That’s it! You now know how to find your invoices and payment details. Next, you might want to learn how to change the card details used for your Thrive Suite payments.
Frequently Asked Questions
Can I find my license key on a payment?
Yes. The “Payment details” view for each purchase includes the license key that was issued with it. You can also find all of your license keys on the Downloads tab of your account dashboard.