Would you like to link your Thrive Suite subscription to a different PayPal account? In this guide, we’ll walk you through the steps to move your subscription from one PayPal account to another. All you need is access to your Thrive Themes account and both PayPal accounts.
There is no direct way to switch the PayPal account behind an existing subscription. Instead, you cancel your current subscription and repurchase it using your new PayPal account.
Cancelling Your Current Subscription
First, cancel your existing subscription. Log in to your account at thrivethemes.com/login and open the Billing tab of your account dashboard:
Because your subscription is billed through PayPal, you also need to cancel the Pre-Approved Payment in your PayPal account. Our guide on cancelling Thrive Themes subscriptions walks you through both steps.
Repurchasing With Your New PayPal Account
Once the cancellation is complete, purchase your subscription again from the pricing page, and pay with your new PayPal account.
There are a few scenarios worth considering before you make the switch:
- If your subscription is active and was recently renewed, the best time to switch is around your renewal date. This way, you avoid losing the paid period left on your current subscription.
- If your subscription is overdue and suspended because a payment didn’t go through, you can cancel and repurchase right away.
Note: If your subscription includes special benefits, such as a promotional price or a custom site limit, reach out to our team from the Support tab of your account dashboard before cancelling, so we can help you keep those benefits on the new subscription.
That’s it! Your subscription is now linked to your new PayPal account. Next, you might want to double-check your invoices in our guide on finding invoices for your purchases.