You are Cancelling The Following Subscription:
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[ttw_subscription_product_name inline='1'] | [ttw_subscription_price inline='1'] | [ttw_subscription_period inline='1'] | [ttw_subscription_next_payment_date inline='1'] | [ttw_subscription_status inline='1'] |
Why are you canceling today?
Help us do better.
Please select a reason below to cancel your subscription:
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PLEASE CHOOSE ONE:
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technical problems
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Price
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Missing features
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I'm using something else
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DIDN'T WORK AS EXPECTED
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Too complicated
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I'm shutting down my website
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Other
Please select your reason for cancelling above.
"I've had technical issues"
Wait!
Sometimes WordPress can be frustrating— we know this. Our team work extremely hard to identify conflicts, errors, bugs and technical issues, and to resolve them quickly. The most common issue we see is caching, something that can be fixed in 5 minutes if you know where to look.
Our support team would like to log in to your website and fix any technical issues you have.
Before you click cancel, please let us know what technical issue turned you away from Thrive Themes.
"It's too expensive"
At Thrive Themes, we focus on making business-generating tools. Our goal is for the price of our products to be a drop in the ocean compared to the immense value we provide, while granting you the ability to build a vastly profitable business.
Take online courses for example, one of our core focuses. By spending barely a few hundred dollars a year, you can have your own online course platform where you can sell courses for $20, $200, $2000+ or more. Even at $200 per enrolment, how many students would you need before you've paid back your investment?
If you're cancelling Thrive Suite, please remember: You'll lose your locked-in and grandfathered price.
But perhaps you don't need all of Thrive Suite, in which case, you can save some money by licensing only an individual plugin.
Before you click cancel, please let us know what price point is fair for your Thrive Themes products?
"It's missing some important functionality"
Wait!
Our development and product teams work extremely hard to bring you cutting edge features and updates. We record every feature requests submitted through our support team, organize them by votes and analyse how we can bring them to our software.
You'll see we have an incredible track record of publishing industry-leading features every month. Check our our development timeline to see what we've been releasing.
If there's a feature missing that's important to you, please click the button below to submit a feature request with our support team.
Before you click cancel, please let us know what feature could we add that would bring you back to Thrive Themes?
"I'm using something else"
Wait!
We'll bet there there is so much functionality as a part of your Thrive Themes software that can do even more than you know. It would be a shame if you left Thrive Themes if we had the functionality and features you needed all along.
We have an extensive list of tutorials on our YouTube channel that will help you uncover a huge list of powerful features, and we'd be dropping the ball if we didn't help you to discover how you can use Thrive Themes more.
Before you click cancel, please let us know what are you using instead of Thrive Themes, and why?
"I thought it would be different..."
If we've misled you, we'd like to better understand what your expectations were. After 10+ years as a company, Thrive Themes software has become celebrated for being feature rich, powerful and easy to use.
But if that wasn't your experience, we want to know more.
Before you click cancel, please let us know what did you expect that we didn't deliver?
"It's too complicated for me"
Wait!
Remember when you first learned to ride a bicycle? You fell, didn't you? It was scary, overwhelming and difficult. Yet, we'll bet you can pick one up now and race off down the street without even thinking.
Our software is highly praised for being user-friendly and super easy compared to alternatives. You'd be hard pressed to find an easier option (and if you can, we think they'd be lacking the functionality you'll eventually need).
That's why we have our support team. They do more than just fix problems— they can show you how to get more out of our software, helping you get through that learning curve, like teaching you to ride a bike. Want t give it a shot?
Before you click cancel, please let us know what were you trying to do that was too complicated?
"I'm shutting down my website and business"
Wait!
Starting and sustaining a business can be really hard, we know!
But did you know that we have an official Facebook group, with 7000+ Thrive Themes users, who all band together to uplift each other, and help each other out with seeing their business dreams become a reality?
Join us, we won't bite, and you're very welcome!
Before you click cancel, please let us know what was the final realisation that led to you shutting down your website?
Other...
If it's not any of the above reasons, we'd love to know why Thrive Themes wasn't a fit for you.
Before you click cancel, please let us know what turned you away from Thrive Themes?
Did you know we have a Facebook group?
Many users find they get more out of our products by interacting with the community and helping each other out.