Get Better Testimonials With the Improved Testimonial Capture Form
About a month ago we launched our all-in-on testimonial plugin: Thrive Ovation and since then we've been listening to your feedback and comments about how we could improve it.
Today we're thrilled to show you 4 new features we added to Thrive Ovation.
One of the most important aspects of getting good testimonials is asking the right questions and making it as easy as possible for your customers to give you a meaningful answer to those questions.
That's why the first element we focused on improving is the testimonial capture page.
1. Question Placeholders: Get More In-Depth Testimonials
Being in front of a blank answer field can be daunting. Prompting your visitors with the beginning of the answer might be all they need to give you a glowing testimonial.
That's why you can now add placeholder text in the answer field of the testimonial capture form.
For each question you can prompt them with a possible beginning for their answer or an example of an answer.
2. Remove Image Field: Protect Your Visitor's Privacy in Sensitive Niches
Having images on your testimonials has been proven to increase their credibility but some industries still struggle with stigmas and people are reluctant to give pictures.
To avoid scaring away these people, we made the image field optional.
If you know your customers would never testify with their picture, using the capture form without asking for a photo will help you get more testimonials.
3. Success URL: Delight Your Customers With a Warm Thank You Message
Up until now you could already display a personalized thank you-message after you received a testimonial but we took it to a whole new level.
The redirect to URL feature allows you to show any page after someone submits their testimonial.
This opens up a whole new field of possibilities!
You could show a video thank you message, offer a bonus or a special promotion code, etc. Your imagination is the limit.
These 3 new features are the improvements on the testimonial capture form, but there is one more that I want to show you:
4. Custom Placeholder Image: Say No to the Anonymous Grey Guy
I'm sure you know who I'm talking about here... The grey guy that's used as a placeholder when a testimonial has no image.
In the Thrive Ovation settings, you now have the possibility to replace this placeholder image by something that fits your brand.
Our designers created this image, feel free to save it and use it on your own website!
All of these features are available right now, in the latest version of Thrive Ovation. If you're a user, you can start the update directly from your plugins list.
More To Come...
As you might have noticed by now, we never stop improving our products and Thrive Ovation is no exception!
Features that we're releasing (very) soon include:
- Testimonial templates without images
- A clone option for testimonials
- More advanced filter options
What do you think? Do you like these new features? Are there other things we could do to improve the plugin? Let us know in the comments below!