How To Instantly Raise the Perceived Value of Your Online Course
Got an online course that isn’t selling? Or are you looking to create a course sometime soon?
After all your hard work building an online course, the last thing you want is for visitors to land on your sales page and think “that's not worth it”, close the tab and never return.
Instead, you want visitors to immediately grasp the value of your course and see that it’s worth the investment. As a marketer, this means you want to increase the perceived value of your online course in as many ways you can.
Well, here are 6 ways that you can quickly raise the perception of value for your online course.
1. Product Images
Since an online course is not a tangible thing you can hold in your hands, it can be difficult for customers to perceive its value. Sure, they’re signing up for a course, but all the lessons and training materials exist online and that can decrease the perception of ownership.
But that doesn’t mean you shouldn’t help your customers visualize what they get.
Before videos were hosted online, digital courses were often sold as a set of DVDs that would be shipped to customers. These courses would include a box shot: an image of the box that would be sent to them with the contents of the box laid out.
Now with courses hosted online, the new ‘box shot’ is an image of the course interface and videos loaded on different screens. By showing the course being accessed from different devices, you are inviting your customers to grasp the idea that the course is versatile and easily accessed through their chosen device.
How To Create a Box Shot:
Our favorite service for creating a product image is Place It. They have over 200 template product shots that incorporate multiple devices, and a simple to use interface. After selecting the product shot template, you can upload individual images for each screen until you're happy with the design.
Once your box shot is looking right, you can pay a single fee to download the final image. And what does it all cost? Only $8!
(Psst! If you’re looking for ways to create visuals for your Opt-In offers to attract leads, then check out our other post on creating product images.)
Merely watching a series of videos or reading text isn’t necessarily the best way to learn. For most students, taking some form of action is really what makes the information stick. But with an online course, how do you create active tasks for your students to take?
In a word… Workbooks.
By providing some kind of workbook, you give your students a tangible activity to apply their knowledge. Your students get to take an active approach in their learning rather than just passively listening or reading. But once again, you probably want to avoid sending physical workbooks through the mail.
Instead, create digital workbooks for your students.
How To Create Workbooks:
There are a few ways to create workbooks. The most professional — and therefore expensive — way to create your printable PDF workbooks would be to hire a designer. Fortunately, the average workbook won't require high level design skills. Since they are mostly made of text and questions, you should be able to get one made for a small fee through Fiverr so long as you supply all the details.
Still, there are much easier ways to achieve similar results at far less cost.
Google Docs: Create a workbook document in Google Docs that you can share with your students. After creating the document, you can select ‘share’ and then choose the option ‘Anyone with the link can view’. This means that students are not able to modify the original document. You don’t want them filling out answers that all students can see.
By providing this link, students can view the document. You then need to inform them to click ‘file’ and ‘make a copy’ if they have a Google account, or simply ‘File’ and ‘download as’ to save it as a PDF or .docx file.
If you go down this route, check out our post on Content Box templates that you can use for your online course. You can easily use these to create Workbook Download buttons.
Interactive Workbook Plugins: There is a free, open-source plugin for WordPress called H5P that allows you to create questionnaires, tests, assignments and interactive content, with downloadable results. Have a look at their Content Types and Applications to see what you can create.
The ‘Documentation Tool’ is particularly useful, and allows you to create questions and note-taking spaces that, once answered, can be exported as a .docx file for the student to keep.
Building an Info Product Empire
If you're looking for a platform where you can create and sell beautiful online courses and information products, then check out our free Thrive University course on How to Build an Information Product Empire You Actually Own.
We'll show you a new integration we've recently released and how it compares to other options on the Online Course creation market.
3. Lifetime Access
Think about the film industry for a moment.
If you rent a movie, you’ll expect to pay a lot less than if you own it permanently. The difference is that if you buy the movie, you know you have access to it for life and can re-watch it as many times as you please.
Yet to the distributors of the movie, there is no (or very little) additional cost in selling their movies rather than renting them. Fortunately the perceived value of ownership is far greater than that of a single viewing.
It’s the same with your online course.
Permitting your students to access your course content anytime they wish is a great value bonus. Potential students and course customers may be concerned they don’t have the time to complete your entire course right after signing up.
Giving lifetime access permits them to retake your course as a refresher any time they please.
How To Add Lifetime Access:
There are some legal concerns with providing Lifetime Access. How long is lifetime? Is it your lifetime, or theirs?
The solution to this is pretty simple: you need to declare what exactly lifetime access means inside your Terms & Conditions or Student Agreement. But don’t be shady about it. Technically you could state that Lifetime access is only a year or two, but most students would consider that to be misleading.
What I recommend is a clause in your Terms & Conditions that states that Lifetime Access is a certain number of years (be generous, make it 5+ years, or even 10) and that if for some reason your website needs to be taken down, then course videos will be made available for download to students for 3 months after notice is given.
4. Live/ Interactive Teaching
Which of these two course settings do you perceive to be more valuable?
1) In person, face-to-face teaching in a classroom.
2) Online video lessons.
At face value, people consider in-person teaching to be worth more. To know that a teacher is present to take questions and directly address students carries a lot of weight. Ironically though, online courses tend to be more versatile in that they can be taken anywhere, any time of the day, and lessons can be paused and rewatched at any time.
Combining the best of both will get you the greatest perception of value. By creating the core lessons in a video format, you can invite students to take the course in their own time. But by offering a live or interactive element, you invite them to bring their questions to you and explore them directly.
If you can break out of the perception that your course is just a simple video series, you’ll do much more to increase its perceived value.
How To Offer Live / Interactive Teaching:
There are 3 easy ways to provide live or interactive teaching with your students.
- Create a Members Area: This could be a Facebook Group or a Buddypress forum that is only accessible to students.
- 1-on-1 Coaching: You could provide a 45 minute coaching session for each student that signs up. This can be scheduled with Calendly and then the sessions handled through Skype or Zoom. Check out this ActiveGrowth post Matt wrote on using Calendly for your business.
- Students-Only Webinar: A live video that allows you to take questions and answer them in a video stream. You can create your own live webinar room with Thrive products by following this simple Thrive University course. Or, if you do have a private Facebook Group for students, you can use Facebook Live inside the group.
5. Multiple Formats
Text-only courses just don’t have the perceived value that video courses do. Why? Because in the age of internet, answers to anything and everything are available in text form via a simple Google search.
People aren’t used to paying for written text anymore, at least not short form. They might pay for books or PDFs, but even then they expect to pay a limited amount. How would you feel if you signed up for an online course for $497 only to find that it’s purely text? It somehow doesn’t feel right, does it?
For this reason, if you’re hoping to charge a decent price for your online course, you need to create video lessons. So much more can be taught when body language and vocal inflections influence the information.
But don’t stop there. Some people learn from video, others from audio, and others just by reading. By offering your lessons in multiple formats, you invite your students to consume your course in the way that suits them, whilst greatly improving the perceived value of your course.
How To Create Multiple Formats:
Most video editing software allows you to export Mp3 files from your videos. This will be your audio-only version. You then need to embed an audio player or link to the audio file from your website, and once again you can use our Content Box templates for online course creators to do this.
Audio and Video content should never be hosted through WordPress. If you do, you’ll quickly exceed your hosting bandwidth when anyone consumes them. Instead, you should host video with a service like Wistia and audio with a service like Soundcloud, which both provide players that you can then embed on your website.
With Soundcloud, you can upload audio files and set them to private. That way you can embed them inside your lesson pages where they can only be accessed by your students. The audio files will not be available anywhere else online, so you are safe knowing no-one can steal access.
Adding audio lessons to a video course or any multimedia to a text course will improve the perceived value.
If you haven’t got the ability to create an entire video course, at least supplement it with 1 or 2 videos. For example, in this post about using free content to promote your online course, I looked at Nathan Barry’s product, the App Developers Handbook. It’s just a simple PDF handbook, but by supplementing it with a collection of video lessons, Nathan increased the price from $39 to $249!
6. Bonus Modules
A well-made online course has a structure. It moves students from their initial problems towards attaining one large goal by breaking the information up into individual lessons.
But even before you’ve sold your online course, potential students will still be unsure about signing up. They’ll always come up with reasons why the course isn’t quite right for them.
This is where bonus modules can help. A great bonus module will directly address a customer’s fears regarding your course. It’s extra content that, when listed on your sales page, shows customers how their concerns will be specifically addressed.
Not only will they learn ‘X’, but they’ll also learn ‘Y’.
How To Create Excellent Bonus Modules:
What is the number one fear or concern your customers have have when it comes to signing up for or buying your online course? Is it that they aren’t good enough? Don’t have the time? Are too old? Create an additional module that specifically addresses this and makes it apparent in the title of the bonus module.
Let’s say your online course is about how to use Photoshop. Your additional bonus content might be “Bonus Module: Getting Up To Speed with Photoshop when you’re over 55 years old”.
It may sound bizarre to get so specific, but if people over 55 happen to be your target audience and tech literacy is their number 1 concern, then that bonus module will greatly increase the value of your course for them.
Get Started, and then Get Better.
Here at Thrive Themes, we consider perfectionism to be the enemy of progress.
That’s why we created free trainings like our Rapid Landing Page course to get your website converting quickly. It’s more important that you get something done and shipped than waiting for perfection to materialize on your first try.
Each of the above 6 steps discussed above might take you a bit of extra time to add to your course, but implementing them will definitely raise the perceived value of your course the moment they are added.
As you introduce the above elements, you can then update your sales page and potentially even increase your pricing. And don't forget to check out our latest course on How to Build an Information Product Empire You Actually Own.
Are there other features of online courses that helped push you to buy in the past? Tell us what’s made an online course look super valuable to you in the comments section below!